Answers to help
your business grow.
Free, practical guides about customers, websites, follow-up, and visibility. Available in English and Spanish, using the terms you recognize.
185 guides available
How to edit videos with ChatGPT and Codex: visual guide and copyable prompts
Learn to trim pauses, improve color, add gentle zooms, and create captions. Interactive examples and prompts to copy on mobile or desktop.
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Google Maps sends customers to the wrong entrance. How do I clarify it?
If customers reach the building but miss the door, inspect the last part of the journey.
Read the guideWe open on a holiday, but Google says closed: avoid the confusion
Regular hours do not explain holiday exceptions.
Read the guideI changed the business phone number and people still call the old one
Changing a website header does not update old PDFs, ads, or directories.
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I see two Google listings for my business. Which should I use?
Similar results do not always represent duplicates.
Read the guideSomeone changed my Google business information. What should I check first?
A public profile discrepancy does not prove account intrusion.
Read the guideMy former agency manages my Business Profile. How do I organize handover?
Business continuity requires an account and ownership inventory.
Read the guideMy Google photos show what the premises used to look like
Old storefront photos can make customers doubt they arrived correctly.
Read the guideI say “limpieza profunda” and customers search “deep cleaning”
Customers may name the same work differently.
Read the guideCustomers search “near me.” Should I put it everywhere on my website?
“Near me” expresses proximity, but repetition does not explain coverage.
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Google shows one business name and Instagram another. Is that confusing?
Trading names, social handles, and legal names can serve different purposes.
Read the guideMy website opens on Wi-Fi but not mobile data
A desktop test does not cover every customer connection.
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